Delta changes its policy for active duty military

I have to admit, I was deeply disturbed by this report. It just did not make sense. Even more disturbing was the fact that no one at the counter thought to make a phone call or just make a decision. But I guess in these hard economic times, people do not want to rock the boat. Thankfully, Delta airlines has saw the error in their ways and decided to change their policy to be more kinder and gentler to our military. Unfortunately, so much damage is already done.

Delta Air Lines announced Wednesday that it will now allow active duty soldiers traveling under orders to check four bags for free when flying coach.

The carrier changed its policy after being widely criticized for charging a unit of U.S. soldiers returning from Afghanistan $2,800 in extra bag fees.

The soldiers' military orders authorize them to travel with up to four bags. But at the check-in counter at the Baltimore airport on Tuesday, they discovered that while Delta allows active duty military personnel traveling on orders to check up to four bags for free if they are traveling in first/business class, the limit is only three bags for soldiers traveling in coach.

Several of the 34 soldiers who had an extra bag were forced to pay $200 of their own money in fees in order to make their connecting flight to Atlanta. They then posted a video of their experience on YouTube, which was viewed more than 200,000 times before it was removed from the site. One soldier said his fourth bag was a weapons case containing "the tools that I used to protect myself and Afghan citizens while I was deployed."

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